Grasshopper Admin Basics

Create extensions, manage voicemail, and make calls in under 20 minutes

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Course Overview Free (Show All)

IMPORTANT: Planning to Use SMS? First Register Your Brand

Step One: Create & Edit Your Extension

Create & Edit Your New Extension

Customize Forwarding Calls to an Extension optional

Step Two: Configure Permissions & How to Add a New User

Configure Permissions & Add an Additional User

Provided a User with Extension Access optional

Grant Texting Permissions optional

Step Three: Record Greetings

Record Your Extension & Your Company’s Greeting

Optional Places to Customize an Additional Greeting optional

How to Check Voicemail optional

Step Four: Route Calls

Customize How Inbound Calls are Handled

How to Send Calls Directly to Voicemail optional

Block a Phone Number optional

Step Five: Run a Test Call, Check Voicemail, and More

Sign Into Your Account: Desktop, Mobile App, and More

Make Outbound Calls optional

How To Check Voicemail optional

Resources & Additional Features

Download and Install the Grasshopper App optional

Why the mobile app dials a different phone number when making a call optional

Enable Call Blasting optional

Choose an Extension for Incoming Calls in the Desktop App optional

Choose My Caller ID for Outbound Calls optional